/* §173 — Coach Danny AI Agent (Phase 1) chat widget styles  (구 명 '대니' → 'Coach Danny' §173-D 2026-05-16)
 * DO_NOT_REVERT §173 — 전 페이지 floating widget 영구 노출.
 * All selectors scoped under `.agent-deny-*` to avoid clashes with style.css.
 * Korean typography: word-break:keep-all + line-height 1.55. */

/* ============================================================
 * FAB (Floating Action Button)
 * ============================================================ */
.agent-deny-fab {
  position: fixed;
  bottom: 24px;
  right: 24px;
  width: 64px;
  height: 64px;
  border-radius: 50%;
  border: none;
  padding: 0;
  cursor: pointer;
  z-index: 9999;
  background: linear-gradient(145deg, #0A2540 0%, #061A2E 100%);
  box-shadow:
    0 8px 24px rgba(10, 37, 64, 0.32),
    0 2px 6px rgba(10, 37, 64, 0.18),
    inset 0 0 0 3px rgba(255, 184, 0, 0.55);
  overflow: visible;
  transition: transform 0.2s ease, box-shadow 0.2s ease;
  display: flex;
  align-items: center;
  justify-content: center;
  outline: none;
}
.agent-deny-fab:hover {
  transform: translateY(-2px) scale(1.04);
  box-shadow:
    0 12px 32px rgba(10, 37, 64, 0.42),
    0 4px 10px rgba(10, 37, 64, 0.24),
    inset 0 0 0 3px rgba(255, 184, 0, 0.85);
}
.agent-deny-fab:focus-visible {
  box-shadow:
    0 0 0 4px rgba(31, 143, 255, 0.45),
    0 8px 24px rgba(10, 37, 64, 0.32),
    inset 0 0 0 3px rgba(255, 184, 0, 0.85);
}
.agent-deny-fab:active { transform: translateY(0) scale(0.98); }

.agent-deny-fab__avatar {
  width: 100%;
  height: 100%;
  border-radius: 50%;
  overflow: hidden;
  display: flex;
  align-items: center;
  justify-content: center;
}
/* §173-C v3 — photo asset 는 이미 face-centered square crop. object-position center default. */
.agent-deny-fab__avatar svg,
.agent-deny-fab__avatar img,
.agent-deny-fab__avatar picture,
.agent-deny-fab__avatar picture img {
  width: 100%;
  height: 100%;
  display: block;
  object-fit: cover;
  object-position: center center;
  border-radius: 50%;
}

/* Pulse ring (idle attention) */
.agent-deny-fab::before {
  content: "";
  position: absolute;
  inset: -4px;
  border-radius: 50%;
  border: 2px solid rgba(255, 184, 0, 0.55);
  pointer-events: none;
  animation: agent-deny-pulse 3.6s ease-out infinite;
}
@keyframes agent-deny-pulse {
  0%   { transform: scale(1);    opacity: 0.85; }
  70%  { transform: scale(1.32); opacity: 0; }
  100% { transform: scale(1.32); opacity: 0; }
}

/* Badge / notification dot */
.agent-deny-fab__badge {
  position: absolute;
  top: -2px;
  right: -2px;
  min-width: 22px;
  height: 22px;
  padding: 0 6px;
  border-radius: 11px;
  background: #FFB800;
  color: #0A2540;
  font-size: 12px;
  font-weight: 800;
  line-height: 22px;
  text-align: center;
  font-family: "Pretendard Variable", Pretendard, sans-serif;
  box-shadow: 0 2px 6px rgba(10, 37, 64, 0.28);
  pointer-events: none;
  display: none;
}
.agent-deny-fab[data-has-badge="true"] .agent-deny-fab__badge { display: block; }

/* Hide FAB when panel open */
.agent-deny-fab[data-hidden="true"] {
  opacity: 0;
  transform: scale(0.6) translateY(20px);
  pointer-events: none;
}

/* ============================================================
 * Teaser bubble (§173-F — first-visit auto hello)
 * 첫 방문에만 1회 노출되는 인사 말풍선. localStorage 플래그로 제어.
 * ============================================================ */
.agent-deny-teaser {
  position: fixed;
  right: 24px;
  bottom: 100px;
  z-index: 9998;
  max-width: 264px;
  padding: 14px 32px 14px 16px;
  background: #fff;
  border: 1px solid rgba(10, 37, 64, 0.08);
  border-radius: 16px 16px 4px 16px;
  box-shadow:
    0 10px 28px rgba(10, 37, 64, 0.22),
    0 2px 6px rgba(10, 37, 64, 0.14);
  cursor: pointer;
  opacity: 0;
  transform: translateY(8px) scale(0.96);
  transform-origin: bottom right;
  pointer-events: none;
  transition: opacity 0.28s ease, transform 0.28s ease;
}
.agent-deny-teaser[data-open="true"] {
  opacity: 1;
  transform: translateY(0) scale(1);
  pointer-events: auto;
  animation: agent-deny-teaser-in 0.42s cubic-bezier(0.34, 1.3, 0.64, 1);
}
.agent-deny-teaser:hover {
  box-shadow:
    0 14px 34px rgba(10, 37, 64, 0.28),
    0 4px 10px rgba(10, 37, 64, 0.18);
}
/* speech-bubble tail pointing down toward the FAB */
.agent-deny-teaser::after {
  content: "";
  position: absolute;
  right: 26px;
  bottom: -7px;
  width: 13px;
  height: 13px;
  background: #fff;
  border-right: 1px solid rgba(10, 37, 64, 0.08);
  border-bottom: 1px solid rgba(10, 37, 64, 0.08);
  transform: rotate(45deg);
}
.agent-deny-teaser__text {
  margin: 0;
  font-family: "Pretendard Variable", Pretendard, sans-serif;
  font-size: 14px;
  line-height: 1.55;
  color: #0A2540;
  word-break: keep-all;
}
.agent-deny-teaser__text strong {
  color: #1F8FFF;
  font-weight: 700;
}
.agent-deny-teaser__close {
  position: absolute;
  top: 6px;
  right: 8px;
  width: 22px;
  height: 22px;
  padding: 0;
  border: none;
  border-radius: 50%;
  background: transparent;
  color: #6B7A8D;
  font-size: 17px;
  line-height: 1;
  cursor: pointer;
  transition: background 0.15s ease, color 0.15s ease;
}
.agent-deny-teaser__close:hover {
  background: rgba(10, 37, 64, 0.08);
  color: #0A2540;
}
@keyframes agent-deny-teaser-in {
  0%   { opacity: 0; transform: translateY(14px) scale(0.9); }
  60%  { opacity: 1; transform: translateY(-2px) scale(1.02); }
  100% { opacity: 1; transform: translateY(0) scale(1); }
}

/* ============================================================
 * Panel (chat container)
 * ============================================================ */
.agent-deny-panel {
  position: fixed;
  bottom: 100px;
  right: 24px;
  width: 380px;
  height: 560px;
  max-height: calc(100vh - 140px);
  background: rgba(255, 255, 255, 0.96);
  -webkit-backdrop-filter: saturate(180%) blur(18px);
  backdrop-filter: saturate(180%) blur(18px);
  border-radius: 18px;
  box-shadow:
    0 24px 56px rgba(10, 37, 64, 0.32),
    0 6px 16px rgba(10, 37, 64, 0.18),
    0 0 0 1px rgba(10, 37, 64, 0.08);
  z-index: 10000;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  transform: translateY(20px) scale(0.98);
  pointer-events: none;
  transition: opacity 0.22s ease, transform 0.24s cubic-bezier(0.34, 1.36, 0.64, 1);
  font-family: "Pretendard Variable", Pretendard, "Apple SD Gothic Neo", sans-serif;
  color: #0A2540;
}
.agent-deny-panel[data-open="true"] {
  opacity: 1;
  transform: translateY(0) scale(1);
  pointer-events: auto;
  animation: agent-deny-slide-up 0.32s cubic-bezier(0.34, 1.36, 0.64, 1);
}
@keyframes agent-deny-slide-up {
  from { opacity: 0; transform: translateY(20px) scale(0.98); }
  to   { opacity: 1; transform: translateY(0)    scale(1); }
}

/* ============================================================
 * Panel header
 * ============================================================ */
.agent-deny-panel__header {
  position: relative;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px 16px;
  background: linear-gradient(135deg, #0A2540 0%, #061A2E 100%);
  color: #fff;
  border-bottom: 3px solid #FFB800;
  flex-shrink: 0;
}
.agent-deny-panel__avatar {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  background: rgba(255, 184, 0, 0.18);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  overflow: hidden;
  box-shadow: inset 0 0 0 2px rgba(255, 184, 0, 0.55);
}
.agent-deny-panel__avatar svg,
.agent-deny-panel__avatar img,
.agent-deny-panel__avatar picture,
.agent-deny-panel__avatar picture img {
  width: 100%;
  height: 100%;
  display: block;
  object-fit: cover;
  object-position: center center;
  border-radius: 50%;
}
.agent-deny-panel__avatar picture { display: block; width: 100%; height: 100%; }
.agent-deny-fab__avatar picture { display: block; width: 100%; height: 100%; }

/* §173-B — Knowledge chunk citation styling (smaller, italic) */
.agent-deny-msg--bot em {
  font-size: 11.5px;
  opacity: 0.78;
}
.agent-deny-panel__titles {
  flex: 1;
  min-width: 0;
}
.agent-deny-panel__title {
  font-size: 15px;
  font-weight: 800;
  letter-spacing: -0.01em;
  line-height: 1.3;
  margin: 0;
  word-break: keep-all;
}
.agent-deny-panel__title::after {
  content: "";
  display: inline-block;
  width: 8px;
  height: 8px;
  margin-left: 6px;
  background: #4ADE80;
  border-radius: 50%;
  box-shadow: 0 0 0 3px rgba(74, 222, 128, 0.32);
  vertical-align: middle;
}
.agent-deny-panel__subtitle {
  font-size: 11.5px;
  color: rgba(255, 255, 255, 0.72);
  margin: 2px 0 0;
  font-weight: 500;
  letter-spacing: 0.005em;
}
.agent-deny-panel__close {
  background: rgba(255, 255, 255, 0.08);
  border: none;
  color: #fff;
  width: 32px;
  height: 32px;
  border-radius: 8px;
  cursor: pointer;
  font-size: 18px;
  line-height: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.15s ease;
  flex-shrink: 0;
}
.agent-deny-panel__close:hover { background: rgba(255, 255, 255, 0.18); }
.agent-deny-panel__close:focus-visible { outline: 2px solid #FFB800; outline-offset: 2px; }

/* ============================================================
 * Body (message list)
 * ============================================================ */
.agent-deny-panel__body {
  flex: 1;
  overflow-y: auto;
  overflow-x: hidden;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  scrollbar-width: thin;
  scrollbar-color: #CBD3DA transparent;
}
.agent-deny-panel__body::-webkit-scrollbar { width: 6px; }
.agent-deny-panel__body::-webkit-scrollbar-thumb { background: #CBD3DA; border-radius: 3px; }
.agent-deny-panel__body::-webkit-scrollbar-track { background: transparent; }

/* ============================================================
 * Message bubbles
 * ============================================================ */
.agent-deny-msg {
  max-width: 92%;
  padding: 10px 14px;
  border-radius: 16px;
  font-size: 13.5px;
  line-height: 1.55;
  word-break: keep-all;
  word-wrap: break-word;
  overflow-wrap: anywhere;
  animation: agent-deny-pop 0.22s cubic-bezier(0.34, 1.36, 0.64, 1);
  font-weight: 500;
  white-space: normal;
}
.agent-deny-msg--bot br + br {
  /* §173-B — paragraph break spacing */
  display: block;
  content: "";
  margin-top: 4px;
}
@keyframes agent-deny-pop {
  from { opacity: 0; transform: scale(0.92) translateY(6px); }
  to   { opacity: 1; transform: scale(1)    translateY(0); }
}

.agent-deny-msg--bot {
  align-self: flex-start;
  background: linear-gradient(135deg, #0A2540 0%, #102E50 100%);
  color: #fff;
  border-bottom-left-radius: 4px;
  box-shadow: 0 2px 6px rgba(10, 37, 64, 0.18);
}
.agent-deny-msg--bot strong { color: #FFD24D; font-weight: 800; }
.agent-deny-msg--bot a { color: #FFD24D; text-decoration: underline; }
.agent-deny-msg--bot em { color: #BFE6FF; font-style: normal; font-weight: 700; }

.agent-deny-msg--user {
  align-self: flex-end;
  background: linear-gradient(135deg, #FFE08A 0%, #FFB800 100%);
  color: #0A2540;
  border-bottom-right-radius: 4px;
  font-weight: 600;
  box-shadow: 0 2px 6px rgba(255, 184, 0, 0.24);
}

/* Page-link buttons inside bot reply */
.agent-deny-msg__links {
  display: flex;
  flex-direction: column;
  gap: 6px;
  margin-top: 10px;
  align-self: flex-start;
  max-width: 86%;
}
.agent-deny-msg__page-link {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 8px 14px;
  background: #FFB800;
  color: #0A2540;
  font-size: 12.5px;
  font-weight: 700;
  border-radius: 20px;
  text-decoration: none;
  border: none;
  cursor: pointer;
  transition: transform 0.15s ease, box-shadow 0.15s ease, background 0.15s ease;
  word-break: keep-all;
  text-align: left;
  font-family: inherit;
  line-height: 1.4;
}
.agent-deny-msg__page-link::before {
  content: "→";
  font-weight: 900;
  flex-shrink: 0;
}
.agent-deny-msg__page-link:hover {
  transform: translateY(-1px);
  background: #FFD24D;
  box-shadow: 0 4px 10px rgba(255, 184, 0, 0.36);
}
.agent-deny-msg__page-link:focus-visible {
  outline: 2px solid #1F8FFF;
  outline-offset: 2px;
}

/* §173 Phase 2 — slot-filling 답변 chips (유도 대화) */
.agent-deny-msg__slots {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 8px;
  align-self: flex-start;
  max-width: 92%;
}
.agent-deny-msg__slot-btn {
  display: inline-flex;
  align-items: center;
  padding: 8px 14px;
  background: #fff;
  color: #0A2540;
  font-size: 12.5px;
  font-weight: 700;
  border-radius: 18px;
  border: 1.5px solid #1F8FFF;
  cursor: pointer;
  transition: background 0.15s ease, transform 0.15s ease, color 0.15s ease, box-shadow 0.15s ease;
  word-break: keep-all;
  font-family: inherit;
  line-height: 1.4;
}
.agent-deny-msg__slot-btn:hover {
  background: #1F8FFF;
  color: #fff;
  transform: translateY(-1px);
  box-shadow: 0 4px 10px rgba(31, 143, 255, 0.32);
}
.agent-deny-msg__slot-btn:focus-visible {
  outline: 2px solid #FFB800;
  outline-offset: 2px;
}
.agent-deny-msg__slot-btn.is-selected {
  background: #1F8FFF;
  color: #fff;
  border-color: #1F8FFF;
}
.agent-deny-msg__slot-btn.is-disabled,
.agent-deny-msg__slot-btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
  transform: none;
  box-shadow: none;
}
.agent-deny-msg__slot-btn.is-disabled:hover {
  background: #fff;
  color: #0A2540;
  transform: none;
}
.agent-deny-msg__slot-btn.is-selected.is-disabled,
.agent-deny-msg__slot-btn.is-selected:disabled {
  opacity: 0.85;
  background: #1F8FFF;
  color: #fff;
}

/* §173 v9 (Danny 2026-05-16) — 매트릭스 추천 컴팩트 카드 (Coach Danny 챗 안에서 바로 보여주는 셋업).
   기존 페이지 링크/슬롯 칩과 같은 max-width 86%, navy/yellow 톤 일관. */
.agent-deny-msg__reccard {
  align-self: flex-start;
  max-width: 86%;
  margin-top: 8px;
  padding: 12px 14px 14px;
  background: #fff;
  border: 1px solid rgba(10, 37, 64, 0.12);
  border-left: 3px solid #FFB800;
  border-radius: 12px;
  box-shadow: 0 2px 6px rgba(10, 37, 64, 0.08);
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.agent-deny-msg__reccard-title {
  font-size: 12px;
  font-weight: 800;
  color: #5C6F7E;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}
.agent-deny-msg__reccard-list {
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.agent-deny-msg__reccard-row {
  display: grid;
  grid-template-columns: 56px 1fr auto;
  gap: 8px;
  align-items: baseline;
  font-size: 13px;
  line-height: 1.4;
  color: #0A2540;
}
.agent-deny-msg__reccard-label {
  font-weight: 700;
  color: #1F8FFF;
  font-size: 11.5px;
  letter-spacing: 0.02em;
  text-transform: uppercase;
}
.agent-deny-msg__reccard-name {
  font-weight: 600;
  word-break: keep-all;
}
.agent-deny-msg__reccard-price {
  font-weight: 700;
  color: #0A2540;
  font-variant-numeric: tabular-nums;
  white-space: nowrap;
}
.agent-deny-msg__reccard-total {
  margin-top: 2px;
  padding-top: 8px;
  border-top: 1px dashed rgba(10, 37, 64, 0.15);
  font-size: 13.5px;
  font-weight: 800;
  color: #0A2540;
  text-align: right;
  font-variant-numeric: tabular-nums;
}
.agent-deny-msg__reccard-reason {
  font-size: 12px;
  color: #5C6F7E;
  line-height: 1.5;
  word-break: keep-all;
}
.agent-deny-msg__reccard-link {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin-top: 4px;
  padding: 8px 14px;
  background: #FFB800;
  color: #0A2540;
  font-size: 12.5px;
  font-weight: 700;
  border-radius: 20px;
  text-decoration: none;
  transition: background 0.15s ease, transform 0.15s ease, box-shadow 0.15s ease;
}
.agent-deny-msg__reccard-link:hover {
  background: #FFD24D;
  transform: translateY(-1px);
  box-shadow: 0 4px 10px rgba(255, 184, 0, 0.36);
}
.agent-deny-msg__reccard-link:focus-visible {
  outline: 2px solid #1F8FFF;
  outline-offset: 2px;
}

/* Related FAQ card */
.agent-deny-msg__related {
  align-self: flex-start;
  max-width: 86%;
  margin-top: 4px;
  padding: 10px 12px;
  background: #fff;
  border: 1px solid rgba(10, 37, 64, 0.1);
  border-radius: 12px;
  box-shadow: 0 1px 3px rgba(10, 37, 64, 0.06);
}
.agent-deny-msg__related-title {
  font-size: 11px;
  font-weight: 700;
  color: #5C6F7E;
  letter-spacing: 0.02em;
  margin: 0 0 8px;
  text-transform: uppercase;
}
.agent-deny-msg__related-list {
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.agent-deny-msg__related-btn {
  display: block;
  width: 100%;
  text-align: left;
  background: transparent;
  border: none;
  padding: 6px 8px;
  font-size: 12.5px;
  color: #0A2540;
  cursor: pointer;
  border-radius: 6px;
  transition: background 0.12s ease, color 0.12s ease;
  font-family: inherit;
  font-weight: 500;
  word-break: keep-all;
  line-height: 1.45;
}
.agent-deny-msg__related-btn::before {
  content: "▸ ";
  color: #1F8FFF;
  font-weight: 700;
}
.agent-deny-msg__related-btn:hover {
  background: rgba(31, 143, 255, 0.08);
  color: #061A2E;
}
.agent-deny-msg__related-btn:focus-visible {
  outline: 2px solid #1F8FFF;
  outline-offset: 1px;
}

/* ============================================================
 * Typing indicator
 * ============================================================ */
.agent-deny-typing {
  align-self: flex-start;
  padding: 10px 14px;
  background: linear-gradient(135deg, #0A2540 0%, #102E50 100%);
  border-radius: 16px;
  border-bottom-left-radius: 4px;
  display: flex;
  gap: 4px;
  box-shadow: 0 2px 6px rgba(10, 37, 64, 0.18);
}
.agent-deny-typing__dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #FFB800;
  animation: agent-deny-typing 1.2s ease-in-out infinite;
}
.agent-deny-typing__dot:nth-child(2) { animation-delay: 0.15s; }
.agent-deny-typing__dot:nth-child(3) { animation-delay: 0.3s; }
@keyframes agent-deny-typing {
  0%, 60%, 100% { transform: translateY(0);   opacity: 0.5; }
  30%           { transform: translateY(-4px); opacity: 1; }
}

/* ============================================================
 * Quick replies (chip row) — §173 v8 secondary 위치 + 작은 사이즈
 * ============================================================ */
.agent-deny-quickreplies-wrap {
  padding: 6px 14px 4px;
  background: rgba(248, 250, 251, 0.85);
  border-top: 1px solid rgba(10, 37, 64, 0.06);
  flex-shrink: 0;
}
.agent-deny-quickreplies-wrap:has(.agent-deny-quickreplies:empty) { display: none; }
.agent-deny-quickreplies-label {
  font-size: 10.5px;
  color: #8A98A4;
  margin: 0 0 4px;
  font-weight: 600;
  letter-spacing: 0.02em;
  text-transform: none;
}
.agent-deny-quickreplies {
  display: flex;
  gap: 5px;
  overflow-x: auto;
  overflow-y: hidden;
  scrollbar-width: none;
}
.agent-deny-quickreplies::-webkit-scrollbar { display: none; }
.agent-deny-quickreplies:empty { display: none; }

.agent-deny-chip {
  flex-shrink: 0;
  padding: 4px 10px;
  background: rgba(31, 143, 255, 0.08);
  color: #5C6F7E;
  border: 1px solid rgba(31, 143, 255, 0.16);
  border-radius: 14px;
  font-size: 11.5px;
  font-weight: 600;
  cursor: pointer;
  white-space: nowrap;
  font-family: inherit;
  transition: background 0.15s ease, transform 0.15s ease, color 0.15s ease;
  word-break: keep-all;
}
.agent-deny-chip:hover {
  background: rgba(31, 143, 255, 0.18);
  color: #0A2540;
  transform: translateY(-1px);
}
.agent-deny-chip:focus-visible {
  outline: 2px solid #1F8FFF;
  outline-offset: 1px;
}

/* ============================================================
 * Footer (input area) — §173 v8 강화: 더 큰 input, sun-yellow send 강조
 * ============================================================ */
.agent-deny-panel__footer {
  display: flex;
  gap: 10px;
  padding: 14px 16px 16px;
  background: #fff;
  border-top: 2px solid rgba(255, 184, 0, 0.32);
  flex-shrink: 0;
  align-items: flex-end;
  position: relative;
}
.agent-deny-panel__footer::before {
  /* §173 v8 — subtle "여기 입력하세요" indicator */
  content: "";
  position: absolute;
  left: 16px;
  right: 16px;
  top: -2px;
  height: 2px;
  background: linear-gradient(90deg, transparent 0%, #FFB800 50%, transparent 100%);
  opacity: 0.7;
}
.agent-deny-input {
  flex: 1;
  min-height: 52px;
  max-height: 140px;
  padding: 11px 14px;
  border: 2px solid rgba(10, 37, 64, 0.18);
  border-radius: 12px;
  font-size: 14px;
  line-height: 1.45;
  font-family: inherit;
  color: #0A2540;
  background: #F8FAFB;
  resize: none;
  outline: none;
  transition: border-color 0.18s ease, background 0.18s ease, box-shadow 0.18s ease;
  word-break: keep-all;
}
.agent-deny-input:hover { border-color: rgba(10, 37, 64, 0.28); }
.agent-deny-input:focus {
  border-color: #1F8FFF;
  background: #fff;
  box-shadow: 0 0 0 3px rgba(31, 143, 255, 0.16);
}
.agent-deny-input::placeholder {
  color: #8A98A4;
  font-weight: 500;
}

.agent-deny-send {
  width: 52px;
  height: 52px;
  border-radius: 12px;
  border: none;
  background: linear-gradient(135deg, #FFB800 0%, #E0A100 100%);
  color: #0A2540;
  font-size: 18px;
  font-weight: 900;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: transform 0.15s ease, box-shadow 0.15s ease, opacity 0.15s ease;
  box-shadow: 0 3px 10px rgba(255, 184, 0, 0.42);
}
.agent-deny-send:hover {
  transform: translateY(-2px);
  background: linear-gradient(135deg, #FFD24D 0%, #FFB800 100%);
  box-shadow: 0 6px 16px rgba(255, 184, 0, 0.52);
}
.agent-deny-send:focus-visible {
  outline: 3px solid #1F8FFF;
  outline-offset: 2px;
}
.agent-deny-send:active {
  transform: translateY(0);
}
.agent-deny-send:disabled {
  opacity: 0.5;
  cursor: not-allowed;
  transform: none;
}
.agent-deny-send__icon {
  display: inline-block;
  transition: transform 0.15s ease;
}
.agent-deny-send:hover .agent-deny-send__icon {
  transform: translateX(2px);
}

/* ============================================================
 * Backdrop (mobile only)
 * ============================================================ */
.agent-deny-backdrop {
  display: none;
  position: fixed;
  inset: 0;
  background: rgba(6, 26, 46, 0.45);
  z-index: 9998;
  opacity: 0;
  /* 🚨 ROOT CAUSE FIX — 모바일에서 backdrop 이 display:block 으로 항상 펼쳐지는데
     pointer-events 가 default(auto) 라서 chat 닫힌 상태에서도 페이지 전체 클릭을 흡수했음.
     이걸 default 로 차단하고 chat open 시에만 활성화. (옥코치만 클릭 가능했던 버그) */
  pointer-events: none;
  transition: opacity 0.22s ease;
}
.agent-deny-backdrop[data-open="true"] {
  opacity: 1;
  pointer-events: auto;
}

/* ============================================================
 * Mobile breakpoint (<=540px) — fullscreen panel
 * ============================================================ */
@media (max-width: 540px) {
  .agent-deny-fab {
    width: 56px;
    height: 56px;
    bottom: 16px;
    right: 16px;
  }
  .agent-deny-fab__badge {
    min-width: 20px;
    height: 20px;
    font-size: 11px;
    line-height: 20px;
  }
  .agent-deny-teaser {
    right: 16px;
    bottom: 84px;
    max-width: min(264px, calc(100vw - 32px));
  }

  .agent-deny-panel {
    position: fixed;
    inset: 0;
    width: 100%;
    height: 100%;
    max-height: 100%;
    bottom: 0;
    right: 0;
    border-radius: 0;
    background: rgba(255, 255, 255, 0.99);
  }
  .agent-deny-backdrop {
    display: block;
  }

  .agent-deny-panel__header {
    padding: 14px 14px;
    padding-top: max(14px, env(safe-area-inset-top));
  }
  .agent-deny-panel__footer {
    padding-bottom: max(12px, env(safe-area-inset-bottom));
  }
  .agent-deny-msg { font-size: 14px; }
}

/* ============================================================
 * Accessibility — reduced motion
 * ============================================================ */
@media (prefers-reduced-motion: reduce) {
  .agent-deny-fab::before { animation: none; }
  .agent-deny-msg,
  .agent-deny-panel[data-open="true"] { animation: none; }
  .agent-deny-typing__dot { animation: none; opacity: 0.85; }
  .agent-deny-teaser[data-open="true"] { animation: none; }
}

/* Hide default state */
.agent-deny-panel[data-open="false"] { display: flex; /* still in DOM for transitions */ }

/* No-flash boot state */
.agent-deny-fab[data-booting="true"],
.agent-deny-panel[data-booting="true"] {
  opacity: 0;
  pointer-events: none;
}